Q9 Track
Support
Effective date: July 11, 2026
Track support is available by email for mobile and web users who need help with account access, project workspaces, conversation, memory, privacy requests, or account deletion.
Account and Access
For sign-in, password, two-factor authentication, or account access help, email the support contact below from the address associated with your Track account.
Project Support
For project membership, conversation, memory, notifications, or workspace questions, include your project name, affected channel, and a brief description of what happened.
Privacy and Deletion
Privacy requests and account deletion questions can be sent to the same support contact. Account deletion instructions are also available on the deletion page.
Contact
Email q9labs.ai@gmail.com. We normally respond to support requests by email.